Jan 24th 2026
Best companies for reliable car shipping in the US
Shipping your car across the U.S. isn't just about finding the cheapest option - it’s about reliability, service quality, and transparency. This guide compares 8 leading car shipping companies, covering pricing, delivery times, insurance options, and service areas. Here's a quick breakdown:
- Montway Auto Transport: Known for its TruePrice Guarantee and extensive carrier network. Average cost: $894–$1,262.
- A1 Auto Transport: Over 33 years of experience with competitive rates and global shipping options.
- Sherpa Auto Transport: Offers a Price Lock Promise to cap quotes and reimburse up to $300.
- SGT Auto Transport: Provides price matching and discounts for students, seniors, and military personnel.
- AmeriFreight: Affordable rates with extensive discounts and optional gap insurance.
- RoadRunner Auto Transport: Flexible scheduling and no upfront deposit.
- uShip: A marketplace where carriers bid on your job, offering flexibility but requiring extra vetting.
- Mercury Auto Transport: Transparent pricing with no upfront deposits and a money-back guarantee for delays.
Key takeaway: Companies like AmeriFreight and Montway stand out for affordability and reliability, while Sherpa and Mercury focus on price guarantees and customer-friendly policies. Choose based on your budget, timeline, and service preferences.
Top 8 Car Shipping Companies Comparison: Pricing, Ratings & Key Features
Top 10 Best Car Shipping Companies in the U.S. | Compare Prices, Reviews & Services (2025)
1. Montway Auto Transport
Montway Auto Transport offers a standout feature: the TruePrice Guarantee, which locks in your price for 30 days. This gives customers peace of mind, knowing they won’t face unexpected price hikes during that period. Since 2006, Montway has built a network of over 15,000 vetted carriers and successfully shipped more than 1 million vehicles [9][10][12].
Pricing
Montway provides two payment options to fit different needs. You can choose a discounted cash price, which requires a small deposit upfront and the balance paid directly to the driver, or pay the full amount using a credit card or PayPal [12]. In 2025, the average shipping cost ranged between $894 and $1,262 per shipment, with open carriers costing about $1.57 per mile and enclosed carriers averaging $2.23 per mile - both below industry averages [10].
For example, shipping a car 900 miles (like from Buffalo, NY, to Atlanta, GA) was quoted at $1,029, which is lower than most competitors [10]. Discounts are also available for military personnel, AAA or AARP members, and anyone shipping multiple vehicles [10][11].
Delivery Times
Delivery times depend on the distance. Short trips under 200 miles typically take 1–2 days, while cross-country moves over 2,400 miles may take 7–9 days [12]. Montway provides estimated delivery windows rather than exact guarantees, but customers can pay extra for a guaranteed pickup date if timing is critical [10][11]. Reviews from 2025 indicate that while delivery estimates are helpful, they’re not always accurate [10]. Booking at least two weeks in advance can improve carrier availability and potentially lower costs [12].
Insurance Options
Montway ensures every carrier in its network maintains liability insurance ranging from $100,000 to $250,000. On top of that, they offer an additional $250,000 in contingent cargo insurance free of charge, which acts as secondary coverage if the carrier’s policy falls short [10][12]. Their carriers go through a thorough 20-point identity and credential verification process to ensure reliability [13].
Customers can choose between two main transport options:
- Open transport, which is more economical.
- Enclosed transport, offering extra protection from weather and road debris but costing 10% to 40% more [13].
For added peace of mind, Montway also offers a top-load option, ensuring your car won’t have another vehicle stacked above it - minimizing potential damage [13].
Coverage Areas
Montway provides services across all 50 states, as well as Puerto Rico and Guam [10][11]. For shipments to Hawaii, transit times vary depending on the starting location: 8–12 days from Los Angeles, 13–18 days from Chicago, and 14–19 days from New York City [12].
The company has received an A+ rating from the Better Business Bureau and boasts a 4.54-star average based on over 2,000 reviews. Customers frequently highlight the efficiency of their scheduling process and the professionalism of their drivers. However, some reviews mention delivery delays and instances where drivers requested additional payment upon delivery, beyond the original estimate [10][12].
2. A1 Auto Transport
A1 Auto Transport has been in the car shipping industry for over 33 years, moving more than 2.1 million vehicles during that time [14]. With a 4.7/5 rating from 67,926 customer reviews and 96.3% positive feedback, it’s clear the company has built a solid reputation [14][16]. In early 2026 alone, around 7,790 customers used their services in just one week [14].
Pricing
A1 Auto Transport is known for offering competitive rates. Shipping costs typically range between $500 and $1,500, depending on the distance. For shorter trips under 500 miles, prices average $1.95/mile, while longer journeys over 1,500 miles drop to $0.95/mile. Cross-country moves generally fall between $1,100 and $2,000 [17][18].
Additional services come with extra costs. Enclosed transport, for example, adds 30%–60% to the base price [17]. If your vehicle isn’t running, expect to pay an extra $150–$400 for specialized loading equipment [17][18]. Choosing terminal-to-terminal delivery instead of door-to-door can save you about $50 per end [16]. However, keep in mind quotes are only valid until the end of the business day due to fluctuating fuel prices and seasonal demand [14][16].
Delivery Times
A1 Auto Transport has earned a 4.9/5 rating for fast delivery, reflecting its dedication to timely service [14]. Domestic shipping typically takes 2–7 days, while cross-country routes (over 2,000 miles) can take 7–10 days. Booking 2–3 weeks in advance not only secures your preferred dates but may also reduce costs [14][15][17]. The standard pickup window is 3 to 5 days from the booking date [19].
For example, shipping a car from Memphis to Atlanta (391 miles) takes 2–5 days and costs around $245. A longer route, like California to New York (approximately 2,800 miles), requires 7–10 days and costs about $1,285 [17]. Need it faster? Expedited shipping is available for an additional fee [15][19]. With these delivery times and responsive customer service, A1 Auto Transport remains a reliable choice for long-distance moves.
Insurance Options
Every vehicle transported by A1 Auto Transport is covered by carrier insurance from pickup to delivery [14]. All carriers meet FMCSA requirements and provide mandatory cargo insurance that protects against damage caused by road debris, weather, or accidents [20].
Joe Webster, Marketing Director at A1 Auto Transport, explains: "A-1's cargo insurance policy covers your vehicle for full replacement value while in our possession" [16].
Drivers conduct detailed pre- and post-transport inspections, documented on the Bill of Lading [14][20]. For luxury, exotic, or classic cars, the company suggests additional coverage through third-party insurers or your own auto policy [20]. Less than 5% of vehicles experience any damage during transport, ensuring peace of mind for most customers [19].
Coverage Areas
A1 Auto Transport operates 40 terminals and 30 modern carriers across the U.S. [14]. They also extend their services internationally, shipping to over 190 destinations worldwide [20]. To keep customers informed, the company offers real-time GPS tracking, accessible via smartphone or computer, so you can monitor your vehicle’s journey every step of the way [14][15].
3. Sherpa Auto Transport
Sherpa Auto Transport has shipped over 100,000 vehicles since 2017 and boasts an impressive 4.8/5 customer rating [2]. One standout feature is its Price Lock Promise, which helps cap your quoted price by contributing up to $300 if necessary [21]. Here's a closer look at their pricing, delivery, and insurance details.
Pricing
Sherpa’s pricing model is straightforward and reliable, offering locked-in rates to ensure transparency.
- Rates:
- Under 500 miles: $1.60–$2.60 per mile
- 501–1,500 miles: $0.85–$1.25 per mile
- Over 1,500 miles: $0.60–$0.95 per mile [22]
For example, shipping a car from New York to Florida (1,089 miles) would cost approximately $700–$900, while a cross-country trip from California to Florida (2,706 miles) might run $1,600–$2,000 [23]. Opting for enclosed transport typically adds about 50% to the base price.
Sherpa also makes things easier by not requiring upfront payments - your card is only charged once a carrier is secured [21]. They even offer perks like the Clean Car Guarantee, reimbursing up to $20 for a car wash after delivery. Customers can pack up to 100 lbs of personal items in the trunk for domestic shipments, though a $50 cancellation fee applies if you cancel before a carrier is assigned [21].
Delivery Times
Sherpa’s standard pickup window is within five business days, but expedited options can reduce this to 2–3 days for an additional fee [21]. Cross-country deliveries usually take 7–10 days. While specific pickup or delivery dates aren’t guaranteed due to variables like weather or road conditions, booking two weeks in advance can improve timing and route efficiency.
Insurance Options
Sherpa ensures your shipment is protected by requiring carriers to carry a minimum of $1,000,000 in liability insurance and $100,000 in cargo insurance. They verify each carrier's policy validity and keep records of non-compliant drivers [21].
"All of our carriers are required to have a minimum of $1,000,000 in liability insurance and $100,000 in cargo insurance. To ship your vehicle, we verify that the carrier's insurance policy is valid and in good standing for the duration of your shipment."
- Sherpa Auto Transport [21]
To avoid any issues, take detailed photos of your vehicle during both pickup and delivery and ensure any damage is documented on the Bill of Lading. Keep in mind that personal items packed in the car aren’t covered by the carrier’s insurance.
Coverage Areas
Sherpa provides door-to-door service across the contiguous 48 states and offers port-to-port shipping for Alaska and Hawaii. For international shipping, Sherpa works with sister companies A.E.S. and A.F.L. If you’re looking to save on costs, meeting the carrier at a major interstate or large parking lot could be a good option. Sherpa’s extensive coverage ensures your vehicle can be shipped just about anywhere in the U.S. and beyond.
4. SGT Auto Transport
SGT Auto Transport has built an impressive network of over 25,000 vetted carriers, successfully shipping more than 100,000 vehicles to 76,000+ customers [24]. One of its standout features is the Best Price Match Guarantee, which promises to match lower rates within 24 hours [39,41]. Additionally, their AI-powered rate engine delivers instant, market-driven quotes with no hidden fees, and you won’t need to make any upfront payments until your carrier is confirmed [36,39].
Pricing
SGT takes pride in offering clear and upfront pricing. Here’s a breakdown of their typical rates:
- 300 miles: ~$200 for open transport, ~$375 for enclosed transport
- 1,350 miles: ~$700 for open, ~$959 for enclosed
- 2,750 miles: ~$945 for open, ~$1,458 for enclosed [25]
Customer satisfaction with pricing is high - 96% of reviewers who mentioned costs were happy with what they paid [27]. Discounts are available for students, seniors, military personnel, and repeat customers. Booking a Sunday pickup or planning six to eight weeks ahead during busy seasons can also help you secure better rates. Once you get a quote, it’s valid for seven calendar days [36,39]. This transparency complements their reputation for timely deliveries.
Delivery Times
SGT combines competitive pricing with reliable delivery schedules. Pickup windows typically range from 1 to 5 business days after your first available date [39,45]. If you need guaranteed pickup within a 24-hour window (Monday through Friday), they offer that option for an extra fee [39,41]. Express shipping is also available, delivering within 24–48 hours [39,45]. For short trips under 200 miles, delivery takes just 1–2 days, while cross-country hauls over 2,400 miles generally take 7–9 days [28].
Customer feedback highlights their punctuality, with 95% of reviewers expressing satisfaction with SGT's delivery speed [27].
"We named SGT one of the best car shipping companies for scheduling because their guaranteed date service makes it easy to plan your shipment with confidence."
- Mike Marshall, shipping expert at FreightWaves [26]
Insurance Options
SGT includes insurance coverage in their shipping prices, ensuring peace of mind. For open carriers, cargo insurance ranges between $100,000 and $150,000, while enclosed carriers offer higher coverage from $250,000 to $3,000,000 [24]. All carriers are pre-screened to meet DOT and safety standards [36,4].
To protect your vehicle, a Bill of Lading is used to document its condition during mandatory pre-trip and post-trip inspections. It’s a good idea to wash your car and take detailed photos from all angles before pickup to record any existing damage [24]. While you can pack up to 100 lbs of items in the trunk, note that these items won’t be insured [24].
Coverage Areas
SGT offers door-to-door shipping across 49 U.S. states, with Alaska being the only exception [39,41]. They also provide shipping to Hawaii, though insurance for these shipments is subject to the limitations of ocean freight liners, and personal items cannot be placed inside the vehicle [24]. For added convenience, you can track your shipment 24/7 using SGT’s online tracking tool [24].
5. AmeriFreight
With two decades of experience in car shipping, AmeriFreight provides three shipping options tailored to different needs: Economy Saver Rate (the most affordable option with a five-day pickup window), Priority Preferred Rate (a standard market rate with a 1–3 day pickup window), and First Class Rate (guaranteed pickup date for urgent shipments) [5]. Like other top companies, AmeriFreight emphasizes transparent pricing and high carrier standards. There’s no need for upfront payment or credit card details until a carrier is assigned [5].
Pricing
AmeriFreight’s pricing typically falls between $900 and $1,500 per shipment. Open transport averages about $2.30 per mile, while enclosed transport costs around $3.91 per mile [5]. For instance, a 900-mile trip estimate came in at $824, which is competitive [5]. Open transport costs for longer routes range from $769 to $1,148, depending on the distance:
| Route | Distance | Transport Time | Open Transport Price |
|---|---|---|---|
| California to Florida | 2,900 miles | 7–10 days | $1,148 |
| Texas to New York | 1,700 miles | 5–7 days | $1,049 |
| Florida to New Jersey | 1,200 miles | 3–5 days | $789 |
| North Carolina to Texas | 1,200 miles | - | $769 |
AmeriFreight also has one of the most extensive discount programs in the industry, offering savings for students, military members, seniors, first responders, and healthcare workers [7,48]. Upgrading to a larger vehicle, such as an SUV, adds roughly $70 to the quote, while shipping an inoperable vehicle costs an additional $20 [5].
Delivery Times
Cross-country shipments, like those spanning 2,900 miles, generally take 7–10 days. Shorter regional routes, around 1,200 miles, are typically completed in 3–5 days [29]. For urgent moves, the First Class Rate can provide same-day pickup [5]. Expedited service is also available for an extra fee - ranging from $75 for SUVs to $150 for full-size trucks - to ensure faster pickup and delivery [5]. To secure the best rates and carrier availability, it’s wise to book at least two weeks in advance [5].
"We work for the customer for free until we find a carrier and the carrier's price works for the customer, and the pickup dates and estimated delivery dates, all of those work." - Sameer Ismailzada, CEO, AmeriFreight [5]
Insurance Options
All carriers in AmeriFreight's network must carry at least $750,000 in liability insurance, with many holding policies ranging from $1 million to $2 million [5]. For added peace of mind, AmeriFreight offers an optional AFTA PLAN gap protection for $50–$100, which covers up to $2,000 of your deductible [7,9]. This plan includes coverage for damages that standard carrier insurance might not, such as those caused by road debris or severe weather like hail [47,9]. Customers have a 48-hour window after delivery to report any damage [5].
"Carriers are generally not liable for damage claims detected after delivery. Very few brokers offer solutions for this problem. We do." - AmeriFreight [29]
This added protection ensures comprehensive coverage across the board.
Coverage Areas
AmeriFreight offers door-to-door shipping across all 50 U.S. states and Washington, D.C. [7]. They handle a variety of vehicles, including cars, SUVs, trucks, motorcycles, RVs, boats, and even inoperable vehicles, provided they can roll, steer, and brake [7].
Customer Satisfaction
AmeriFreight has earned stellar reviews across multiple platforms, including a 4.8/5 rating on BBB (A+ rated), 4.9/5 on Trustpilot, 4.7/5 on Google (from over 4,000 reviews), and 4.8/5 on Consumer Affairs (from more than 4,500 reviews) [29]. Move.org awarded AmeriFreight an "A" grade for price transparency, highlighting its user-friendly online calculator and clear pricing with no hidden fees [5]. Customers frequently commend the company for its professional carrier vetting, helpful agents, and low-pressure sales approach [5]. While some minor complaints include delays in driver arrival or final costs exceeding initial quotes by around $100, the overwhelmingly positive feedback reflects AmeriFreight’s dedication to quality and reliability [5].
sbb-itb-be87134
6. RoadRunner Auto Transport
With more than 30 years of experience in the auto transport industry, RoadRunner Auto Transport has built a reputation for reliability, bolstered by its "no upfront deposit" policy - customers only pay once their shipment is scheduled for pickup [31]. The company works with a network of over 14,000 verified carriers and handles thousands of vehicle shipments each month [34]. Below, we’ll break down RoadRunner's pricing, delivery times, insurance options, and service areas.
Pricing
RoadRunner calculates its prices based on several factors, including the distance traveled, the size of the vehicle, the type of transport selected, seasonal demand, and fuel prices [31]. For example, shipping a mid-sized sedan over a distance of 600 to 1,750 miles typically costs between $595 and $995. Opting for enclosed transport adds about $327 to $547 to the base rate. Additional services, like top-loading, are available for $99, while shipping inoperable vehicles incurs extra winching fees.
Accepted payment methods include credit cards, electronic transfers, and certified checks. However, if you're paying the driver directly, you'll need to use cash, a money order, or a certified check.
RoadRunner also caters to specialized needs, offering services for military relocations, student moves (which include a $1,500 scholarship), and corporate fleet management. While no upfront payment is required, a $135 cancellation fee applies once a carrier has been booked [34].
Delivery Times
RoadRunner follows a straightforward rule: for every 500 miles of travel, expect an additional day of transit time [33]. For shorter distances under 500 miles, open transport generally takes 3 to 7 days. For trips exceeding 1,500 miles, open transport delivery usually spans 14 to 21 days, while enclosed shipping may take 21 to 30 days.
"The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time." - RoadRunner Auto Transport [33]
It’s important to note that these delivery windows are estimates, as factors like weather, traffic, and mechanical issues can cause delays. Peak shipping seasons, particularly from late spring through early fall, may also extend delivery times. To avoid scheduling conflicts, it’s wise to book your shipment 2–3 weeks in advance, and if possible, plan for off-peak seasons in fall or winter. Keep in mind that rural or remote destinations may require additional transit time compared to urban areas.
Insurance Options
Every shipment booked through RoadRunner includes basic liability coverage at no additional charge [33]. For those looking for extra peace of mind, comprehensive insurance options are available during the booking process. As a broker, RoadRunner ensures that all carriers in its network carry cargo insurance to cover potential damages during transit.
While you’re allowed to store personal items (up to 100 pounds) in the trunk or back seat, these items are not covered by the carrier’s insurance in the event of damage or theft. To protect your vehicle, document its condition with the Bill of Lading and ensure it’s clean before pickup to easily identify any pre-existing damage.
Coverage Areas
RoadRunner provides door-to-door service across all 50 states, including Alaska and Hawaii, as well as Puerto Rico and the Caribbean [34]. This extensive coverage sets it apart from companies that only operate within the continental U.S. Additionally, RoadRunner offers 24/7 real-time tracking through its online portal, allowing customers to monitor their shipment’s progress at any time.
Customer Satisfaction
RoadRunner has received a 4.1 out of 5 rating on Google from nearly 5,000 reviews and a 4.4 out of 5 on Trustpilot [34]. However, its Better Business Bureau ratings vary. One BBB profile shows an F rating with an average customer score of 3.57 out of 5 stars from 399 reviews, while another profile lists a higher score of 4.26 out of 5 stars from 865 reviews.
Customers often praise the company’s professional drivers, responsive communication, and easy-to-use quote tools.
"RoadRunner was extremely professional. Returned phone calls promptly and answered all my questions. They even got the car to me two days earlier than expected." - David G., Google Reviewer [34]
That said, some customers have reported frustrations, including unexpected price increases after receiving an initial quote, poor communication during delays, and occasional unprofessional behavior from dispatch staff. Additionally, the standard 3–4 day pickup window may not suit those with urgent shipping needs. Despite these challenges, RoadRunner ranks #4 for reliability according to ShipA1 and #9 for best overall reviews by Jack Cooper [32][1].
7. uShip
uShip sets itself apart from traditional brokers by functioning as an online marketplace. Here, you post your shipping needs, and carriers bid on the job, giving you more control over pricing and selection [36][38]. With a network of over 35,000 service providers and more than 9.1 million shipments completed for over 6 million customers, uShip has become a prominent name in the vehicle transport industry [39].
The platform offers detailed carrier profiles, including customer reviews, safety ratings, and completed shipment stats, helping you make informed choices [36]. However, uShip doesn’t personally vet every carrier, so it’s up to you to verify their insurance and credentials before booking [36]. Below, we’ll dive into uShip’s pricing, delivery, insurance, and coverage details to see how it stacks up.
Pricing
uShip’s bidding system typically results in prices ranging from $500 to $1,500 for cars and SUVs, depending on factors like distance and transport type [35]. For in-state moves, the average cost is about $476, while regional shipments hover around $612. Cross-country transport starts at roughly $1,200 [36]. If you opt for enclosed transport, expect to pay an additional $400 compared to open carrier options [36].
There’s also a mandatory service fee ranging from $25 to $150 (up to 17% of the total cost) at the time of booking [39]. While this fee might seem high, the competitive bidding process often offsets it. For the best results, keep your listing active for 10–14 days to attract multiple bids [36].
Payments are handled through a secure escrow system - uShip holds the funds and only releases them to the carrier once your vehicle is delivered to your satisfaction [35][37]. Accepted payment methods include credit cards and electronic transfers.
Delivery Times
For shipments under 1,000 miles, delivery typically takes less than five days [39]. uShip’s mobile app includes a "Location Sharing" GPS tracking feature, allowing carriers to provide real-time updates, though this feature is optional and depends on the carrier [36].
Delivery speed often hinges on your flexibility. If you choose "instant rates" from preselected providers, you’ll secure set dates at a higher cost. Open listings, on the other hand, may attract carriers already en route, which can lower costs and shorten transit times [36]. Urban areas generally see quicker pickups and deliveries due to higher truck availability, while rural locations and winter weather can cause delays [36].
Insurance Options
uShip’s "Ship with Confidence Guarantee" offers up to $500 in reimbursement for disputes or damage claims [36][39]. While carriers are required to have their own insurance, uShip doesn’t verify it, so you’ll need to confirm coverage before booking [36]. For added peace of mind, third-party cargo insurance is available at checkout [36][39]. To protect yourself, take photos of your vehicle’s condition before and after transport [36].
Coverage Areas
uShip operates across all 50 states - including Alaska and Hawaii - and even offers international shipping [36][37]. This wide reach makes it a strong choice for both domestic and cross-border vehicle transport.
Customer Satisfaction
uShip enjoys a 4.3 out of 5 rating on Trustpilot from over 11,500 reviews and holds an A+ rating with the Better Business Bureau, with an average customer score of 4.43 out of 5 stars [37][39]. About 88% of surveyed customers report being "somewhat satisfied" or better with their experience [39]. Many customers praise the ability to compare multiple quotes and choose their own driver [37][39]. One happy customer shared:
"Price was very reasonable compared to other services. Delivery communication was clear and without delays." - Gerald K., Trustpilot [1]
However, not all feedback is glowing. Some common criticisms include high service fees, unexpected price increases after initial quotes, and occasional communication issues with carriers [36][39]. Additionally, the mobile app has room for improvement, as reflected by its 3.4 out of 5-star rating on the Google Play Store [39].
8. Mercury Auto Transport
Mercury Auto Transport has transported over a million vehicles across all 50 states, earning a reputation for transparent pricing and its pre-vetted carrier network, the Mercury Shield Network [8][40]. Unlike companies that demand upfront deposits, Mercury only charges your credit or debit card after a carrier has been assigned, usually 24–72 hours before pickup [40][43]. This approach highlights their commitment to customer-friendly service.
The company provides three service tiers to cater to different needs: the Saver Rate for those with flexible schedules, the Priority Rate (MVP) with a three-business-day pickup window, and the Rush Service (White Glove) for time-sensitive shipments [45]. Additionally, Mercury offers a 100% money-back guarantee if your pickup is delayed by more than three business days after your first available date [44].
Pricing
Mercury's pricing model is designed with flexibility in mind. For example, a 500-mile trip costs around $643, while a 2,500-mile journey averages $1,213, translating to approximately $0.86 per mile [44][9]. Open carrier transport is the most affordable option, saving up to $421 compared to enclosed transport [42]. However, if you prefer enclosed shipping for added vehicle protection, expect to pay 30% to 65% more [44]. A small additional fee applies for inoperable vehicles due to the specialized equipment required [40][44].
Shipping rates can vary based on the season. Mercury notes that spring often offers better prices than the busy summer months or challenging winter conditions [42]. Their pricing philosophy emphasizes flexibility:
"A pickup window gives carriers flexibility. An exact date removes it. The more flexibility a driver has... [the] lower [the] cost." [41]
This adaptable pricing structure aligns seamlessly with Mercury's efficient delivery processes.
Delivery Times
For most shipments within the continental U.S., delivery takes 3–7 days [40]. Shorter routes under 500 miles may be completed in just 1–2 days, while coast-to-coast deliveries can take up to 10 days [40]. Mercury's Track & Trace system keeps customers informed about their vehicle's location, even in areas with limited cellular coverage [45].
While customer reviews often praise Mercury's service quality, some have reported occasional last-minute schedule changes or extended transit times [44]. Urban areas generally see quicker pickups and deliveries due to higher carrier availability compared to rural locations [41].
Insurance Options
Every carrier in Mercury's network is required to have cargo insurance, with coverage ranging from $100,000 to $1,000,000 depending on the trailer type [40][43][44]. All services include door-to-door, bumper-to-bumper coverage [43].
To ensure transparency, Mercury uses a mandatory Bill of Lading (BOL) to document your vehicle's condition at both pickup and delivery [40][44]. If damage occurs during transport, Mercury’s team assists customers in filing claims with the carrier's insurance. For high-value vehicles, the Limousine Shipping option offers enclosed trailers with padded walls and higher insurance limits [44]. However, standard carrier insurance does not cover "Acts of God" like hail or floods, road debris, or mechanical failures [40][44]. To safeguard against disputes, it’s recommended to photograph your vehicle before transport and note any new damage on the BOL upon delivery [44].
Coverage Areas
Mercury operates nationwide, including Alaska and Hawaii, and also facilitates international shipments via land and sea transport [40][44]. They handle customs documentation for cross-border moves and offer contactless pickup and delivery when in-person signing isn’t feasible [40].
Customer Satisfaction
Mercury has garnered impressive ratings across multiple platforms: 4.9 out of 5 stars on Trustpilot from 187 reviews, 4.7 out of 5 stars on Google with over 18,000 reviews, and an A to A+ rating from the BBB [9][8][44]. ConsumerAffairs rated the company 4.5 out of 5 stars and named it "Best Value", while Automoblog scored it 4.8 out of 5 as "Best Overall" [30][9]. Customers frequently applaud Mercury’s no-deposit policy, though some have mentioned schedule changes and longer delivery times [41][9][44]. Mercury’s guaranteed pricing system addresses a common industry concern:
"Mercury's quotes are guaranteed upfront through our MVP and White Glove pricing system, so what you see is what you pay." [40]
Pros and Cons
When choosing an auto transport company, factors like cost, speed, coverage, and customer satisfaction play a major role. To make it easier to compare, here's a quick breakdown of key metrics:
| Company | Avg. Cost (1,500 mi) | Trustpilot Rating | BBB Rating | Key Strength | Main Weakness |
|---|---|---|---|---|---|
| Montway Auto Transport | $1,539 | 3.9/5 | A+ | 24/7 customer service & real-time GPS tracking | Extra expedited fees & $249 cancellation fee |
| A1 Auto Transport | Varies | 4.7/5 | 4.38/5 | Broad service range & specialized cargo options | Not specified |
| Sherpa Auto Transport | $1,175 | 4.2/5 | A+ | "Price Lock Promise" covering up to $300 | Higher pricing than budget options |
| SGT Auto Transport | $1,356 | 4.6/5 | B | Price matching & 100 lbs cargo allowance | Lower BBB rating |
| AmeriFreight | $900–$1,500 | 4.8/5 | A | Extensive discounts & gap coverage up to $2,000 | No real-time GPS tracking |
| RoadRunner Auto Transport | Varies | N/A | N/A | Flexible scheduling | Limited data available |
| uShip | $1,141 | 4.5/5 | A+ | Marketplace bidding flexibility | Carrier quality can vary |
| Mercury Auto Transport | $1,287 | 4.6/5 | A | No upfront deposit | Occasional schedule changes |
AmeriFreight stands out with its budget-friendly pricing, extensive discounts, and gap coverage of up to $2,000. However, it lacks the convenience of real-time GPS tracking [5][6][8].
Montway Auto Transport offers 24/7 customer service and real-time GPS tracking, making it a solid choice for those who value constant updates. On the downside, expedited services come with extra charges, and cancellations incur a $249 fee [6][8].
Sherpa Auto Transport is known for its "Price Lock Promise", which can save you up to $300 if carrier prices increase. While this adds peace of mind, it tends to be pricier than budget competitors [6][30][8].
SGT Auto Transport provides price matching and allows up to 100 lbs of personal cargo, which can be a bonus for those moving personal items. That said, its lower BBB rating might be a concern for some [3][8].
A1 Auto Transport excels in range, shipping to over 190 countries and handling specialized cargo like boats, RVs, and heavy equipment [15]. Meanwhile, uShip operates as a bidding marketplace, potentially reducing costs but introducing variability in carrier quality [3][6].
As one Tesla Motors Club member, TwistedGray, pointed out:
"Montway is nice, but if you establish a relationship with a broker you can find it 10–20% cheaper going direct" [1]
This highlights uShip's model, where competitive bidding can lead to savings, though carrier quality may vary. With these insights, you can weigh the strengths and weaknesses of each company to find the best fit for your needs.
Conclusion
Finding the right car shipping company is all about aligning your needs with what each provider excels at. For instance, AmeriFreight stands out for its thorough carrier vetting process and gap coverage of up to $2,000 [5][6]. As CEO Sameer Ismailzada explains:
"We work for the customer for free until we find a carrier and the carrier's price works for the customer" [5]
This highlights how different companies tailor their services to meet specific customer priorities.
If you're focused on cost, SGT Auto Transport offers an average rate of $1.08 per mile for open transport, making it a budget-friendly choice if you're flexible with timing [6]. On the other hand, Sherpa Auto Transport provides peace of mind with its Price Lock Promise, covering up to $300 in price increases, ensuring the quoted price remains reliable even with market fluctuations [4][6].
For specialized needs, Montway Auto Transport is a great option. Its extensive network of over 15,000 carriers makes it ideal for unique requests like shipping modified vehicles or delivering to U.S. territories [6][8]. Alternatively, uShip offers a marketplace-style bidding system, giving you more control over the process - perfect if you're comfortable evaluating carriers yourself [6].
Before making a decision, take time to review the essentials. Confirm the company's USDOT and FMCSA registration numbers, thoroughly document your vehicle's condition with photos, and remove any personal belongings [7][8]. Comparing at least three quotes can also help you weigh price guarantees against flexible economy options [8][9].
FAQs
What should I look for when selecting a reliable car shipping company?
When selecting a car shipping company, it's crucial to focus on a few important factors to ensure everything goes smoothly. Start by checking the company’s credentials - make sure they're registered with the FMCSA and have valid insurance to safeguard your vehicle during transport.
Next, think about the transport options they offer. Open carriers are typically more budget-friendly, but if you're shipping a luxury or classic car, you might want the added protection of an enclosed carrier. Take a close look at the pricing details as well. Understand the per-mile rates and watch for any hidden fees to avoid unexpected costs. Lastly, dig into customer reviews and ratings to get a sense of the company’s reputation when it comes to reliability, punctuality, and service quality.
By keeping these points in mind, you’ll be better equipped to choose a car shipping service that aligns with your needs and expectations.
What is a price guarantee in car shipping, and how does it work?
A price guarantee in car shipping means the quote you receive when booking stays locked in, shielding you from any surprise cost increases during the shipping process. Whether it’s a spike in fuel prices or changes to the shipping route, your agreed-upon price remains unaffected.
These guarantees often come hand-in-hand with clear pricing policies, giving you a full breakdown of what you’re paying for right from the start. By securing a fixed price, you can budget confidently and avoid last-minute surprises, making the entire car shipping experience smoother and less stressful.
What types of insurance are available for car shipping in the US?
When you’re shipping your car, it’s crucial to understand the insurance options available to safeguard your vehicle during transit. Most car shipping companies include basic liability coverage as part of their service. This typically covers damages caused by the carrier, but it often comes with coverage limits. Make sure to clarify exactly what’s included.
If you want added protection, many companies offer supplemental insurance. This can provide broader coverage, such as insuring the full value of your vehicle or covering specific types of damage. This option is particularly helpful if you’re transporting a high-value car. Be sure to ask about coverage limits, exclusions, and any extra costs so you know your vehicle is fully protected before committing to a provider.